When you have found the need to contact the PHS office, in general, how do you find your experience?
Is the advice given always explained clearly and do you feel confident in what you are told?
Do you find the claims procedure easy to understand and follow?
Over your years as a member of the PHS, overall, how would you rate the service that you have received?
Do you have any further suggestions on how the PHS could improve relations with members of the scheme?
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