Feedback For Claimers

The PHS is committed to continually improving all aspects of our customer
service and would greatly appreciate your comments on the below points:

In general, how do you find your experience when contacting the PHS office?

Is the advice given always explained clearly and do you feel confident in what you are told?

When you have contacted the office, do you feel there is anything in addition,
which the Administrators of the PHS could do to assist you better?

Do you find the claims procedure easy to understand and follow?

Overall, how did you find the whole process of claiming through the PHS?

Any further suggestions on how the PHS could improve relations with members of the scheme?

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